{"id":3665,"date":"2014-09-10T10:17:12","date_gmt":"2014-09-10T08:17:12","guid":{"rendered":"http:\/\/wordpress.p235598.webspaceconfig.de\/?page_id=3665"},"modified":"2024-12-09T14:32:22","modified_gmt":"2024-12-09T13:32:22","slug":"knowledgebase-faqs","status":"publish","type":"page","link":"https:\/\/www.prosoft.de\/shop\/service-support\/knowledgebase-faqs\/","title":{"rendered":"KnowledgeBase \/ FAQ"},"content":{"rendered":"<div  class='flex_column av-av_one_third-2a9015ff38129c418a3f2eafba3e9512 av_one_third  avia-builder-el-0  el_before_av_two_third  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-520cb2cca0a23058f4e92d9920d473fb\">\n#top .av-special-heading.av-av_heading-520cb2cca0a23058f4e92d9920d473fb{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-520cb2cca0a23058f4e92d9920d473fb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-520cb2cca0a23058f4e92d9920d473fb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-520cb2cca0a23058f4e92d9920d473fb av-special-heading-h2  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Technischer Support<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-2de302bf1aa3cf4c9157dbe6f50ac7eb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In unserer KnowledgeBase bzw. FAQ finden Sie Antworten zu den h\u00e4ufigsten Fragen sowie Hilfe und L\u00f6sungen bei Problemen.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.prosoft.de\/faq\/\" target=\"_blank\" rel=\"noopener\">KnowledgeBase<\/a><\/li>\n<\/ul>\n<div  class='hr av-av_hr-40de66939204e7cea846e86482c25a2d hr-short  avia-builder-el-3  el_before_av_hr  avia-builder-el-first  hr-left'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<p>Nat\u00fcrlich k\u00f6nnen Sie uns auch direkt erreichen. Bitte f\u00fcllen Sie f\u00fcr die erstmalige Kontaktaufnahme das folgende Formular aus. Erg\u00e4nzen Sie hierzu bitte die dazu notwendigen Angaben.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.prosoft.de\/shop\/service-support\/kontaktformular\/\">Kontaktformular<\/a><\/li>\n<\/ul>\n<div  class='hr av-av_hr-40de66939204e7cea846e86482c25a2d hr-short  avia-builder-el-4  el_after_av_hr  avia-builder-el-last  hr-left'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<p>Sie haben ein Problem, eine Fehlermeldung oder ben\u00f6tigen technische Unterst\u00fctzung bei der Integration einer L\u00f6sung? Bitte f\u00fcllen Sie das folgende Formular aus und beschreiben Sie uns Ihr Problem.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.prosoft.de\/shop\/service-support\/online-support\/\">Online Support<\/a><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_two_third-c8fc129dc35fd1ae2a1e410224d39ea8\">\n.flex_column.av-av_two_third-c8fc129dc35fd1ae2a1e410224d39ea8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_two_third-c8fc129dc35fd1ae2a1e410224d39ea8 av_two_third  avia-builder-el-5  el_after_av_one_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-2d10ed35fcda2b6f29a189114b4bf008\">\n#top .av-special-heading.av-av_heading-2d10ed35fcda2b6f29a189114b4bf008{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-2d10ed35fcda2b6f29a189114b4bf008 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-2d10ed35fcda2b6f29a189114b4bf008 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-2d10ed35fcda2b6f29a189114b4bf008 av-special-heading-h3  avia-builder-el-6  el_before_av_toggle_container  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >KnowledgeBase \/ FAQ<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='togglecontainer av-av_toggle_container-3db3bf9baa9aa7fee59103dfaf5a6e4b  avia-builder-el-7  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-av_toggle-ce783cd5ae76f0aed3cff9238bfd315e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Alle} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"NetSupport Manager\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: NetSupport Manager\" data-aria_expanded=\"Click to collapse: NetSupport Manager\">NetSupport Manager<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><a href=\"https:\/\/www.prosoft.de\/faq\/tax-kb\/faq-tags\/netsupport-manager\/\" target=\"_blank\" rel=\"noopener\">NetSupport Manager in KnowledgeBase<\/a><br \/>\n<a href=\"https:\/\/www.prosoft.de\/download-center\/#NetSupport-Manager\" target=\"_blank\" rel=\"noopener\">NetSupport Manager im ProSoft Download Center<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-7b09495f5200d4ebbe0271dead96fd86'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Alle} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"NetSupport School\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: NetSupport School\" data-aria_expanded=\"Click to collapse: NetSupport School\">NetSupport School<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><a href=\"https:\/\/www.prosoft.de\/faq\/tax-kb\/faq-tags\/netsupport-school\/\" target=\"_blank\" rel=\"noopener\">NetSupport School in KnowledgeBase<\/a><br \/>\n<a href=\"https:\/\/www.prosoft.de\/download-center\/#NetSupport-School\" target=\"_blank\" rel=\"noopener\">NetSupport School im ProSoft Download Center<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-ef0cbd5f4f6a8cdb5d2561b1bd035b92'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Alle} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"SafeConsole\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: SafeConsole\" data-aria_expanded=\"Click to collapse: SafeConsole\">SafeConsole<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><a href=\"https:\/\/www.prosoft.de\/faq\/tax-kb\/faq-tags\/datalocker-safeconsole\/\" target=\"_blank\" rel=\"noopener\">SafeCosole KnowledgeBase<\/a><br \/>\n<a href=\"https:\/\/www.prosoft.de\/download-center\/#DataLocker-SafeConsole\" target=\"_blank\" rel=\"noopener\">SafeCosole by DataLocker im ProSoft Download Center<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-e247d94ac2ddbff636fb62218ffaf7e2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Alle} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"SafeToGo\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: SafeToGo\" data-aria_expanded=\"Click to collapse: SafeToGo\">SafeToGo<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><a href=\"https:\/\/www.prosoft.de\/faq\/tax-kb\/faq-tags\/cardwave-safetogo\/\" target=\"_blank\" rel=\"noopener\">SafeToGo by Cardwave in KnowledgeBase<\/a><br \/>\n<a href=\"https:\/\/www.prosoft.de\/download-center\/#USB-Sticks\" target=\"_blank\" rel=\"noopener\">SafeToGo Firmware Update im ProSoft Download Center<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-9b3435bc11660ad70ae8063e1e97ad26'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Alle} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"SecurEnvoy\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: SecurEnvoy\" data-aria_expanded=\"Click to collapse: SecurEnvoy\">SecurEnvoy<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><a href=\"https:\/\/www.prosoft.de\/faq\/tax-kb\/faq-tags\/securenvoy-securaccess\/\" target=\"_blank\" rel=\"noopener\">SecurEnvoy Mehrfaktor Authentifizierung KnowledgeBase \/ FAQ<\/a><br \/>\n<a href=\"https:\/\/www.prosoft.de\/download-center\/\" target=\"_blank\" rel=\"noopener\">SecurEnvoy im ProSoft Download Center<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":4515,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3665","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/3665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/comments?post=3665"}],"version-history":[{"count":44,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/3665\/revisions"}],"predecessor-version":[{"id":483212,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/3665\/revisions\/483212"}],"up":[{"embeddable":true,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/4515"}],"wp:attachment":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/media?parent=3665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}