{"id":953,"date":"2013-04-02T17:00:55","date_gmt":"2013-04-02T15:00:55","guid":{"rendered":"http:\/\/www.kriesi.at\/themes\/enfold\/?page_id=953"},"modified":"2025-06-18T13:42:25","modified_gmt":"2025-06-18T11:42:25","slug":"online-support","status":"publish","type":"page","link":"https:\/\/www.prosoft.de\/shop\/service-support\/online-support\/","title":{"rendered":"Online Support"},"content":{"rendered":"<div  class='flex_column av-av_one_full-2a9015ff38129c418a3f2eafba3e9512 av_one_full  avia-builder-el-0  el_before_av_contact  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-4b1da7e735bc44c77acd1e429b57f895\">\n#top .av-special-heading.av-av_heading-4b1da7e735bc44c77acd1e429b57f895{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-4b1da7e735bc44c77acd1e429b57f895 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-4b1da7e735bc44c77acd1e429b57f895 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-4b1da7e735bc44c77acd1e429b57f895 av-special-heading-h2  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Wie k\u00f6nnen wir Ihnen helfen?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-d6f9580a14a12f3e6487be244d7d664b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Sie haben ein Problem, eine Fehlermeldung oder ben\u00f6tigen technische Unterst\u00fctzung bei der Integration einer L\u00f6sung? Bitte f\u00fcllen Sie das folgende Formular aus und beschreiben Sie uns Ihr Problem. Wir melden uns umgehend bei Ihnen.<\/p>\n<\/div><\/section><\/p><\/div>\n<form action=\"https:\/\/www.prosoft.de\/shop\/service-support\/online-support\/\" method=\"post\" data-fields-with-error=\"Fehler wurden in folgenden Feld(ern) gefunden:\" class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-3  el_after_av_one_full  el_before_av_one_full   \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class='  first_form  form_element form_element_half' id='element_avia_1_1'><label for=\"avia_1_1\">Betrifft Produkt <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label><select  name=\"avia_1_1\" class=\"select is_empty\" id=\"avia_1_1\"><option   value='-- bitte ausw\u00e4hlen --'>-- bitte ausw\u00e4hlen --<\/option><option   value='Blickschutzfilter (Displaygr\u00f6\u00dfe bzw. Hardwaretyp in Modelloption eintragen)'>Blickschutzfilter (Displaygr\u00f6\u00dfe bzw. Hardwaretyp in Modelloption eintragen)<\/option><option   value='SafeToGo'>SafeToGo<\/option><option   value='SafeToGo Solo'>SafeToGo Solo<\/option><option   value='Kingston DTVP3.0'>Kingston DTVP3.0<\/option><option   value='Kingston DT4000'>Kingston DT4000<\/option><option   value='Kingston DT2000'>Kingston DT2000<\/option><option   value='Kingston DataTraveler Locker+ G3'>Kingston DataTraveler Locker+ G3<\/option><option   value='iStorage Datashur'>iStorage Datashur<\/option><option   value='iStorage Datashur Pro\/Pro2'>iStorage Datashur Pro\/Pro2<\/option><option   value='IronKey S1000'>IronKey S1000<\/option><option   value='IronKey D300'>IronKey D300<\/option><option   value='DataLocker Sentry ONE'>DataLocker Sentry ONE<\/option><option   value='DataLocker Sentry 3 FIPS'>DataLocker Sentry 3 FIPS<\/option><option   value='DataLocker Sentry K300'>DataLocker Sentry K300<\/option><option   value='Origin SC100'>Origin SC100<\/option><option   value='DataLocker DL3'>DataLocker DL3<\/option><option   value='DataLocker DL3 FE'>DataLocker DL3 FE<\/option><option   value='DataLocker H300'>DataLocker H300<\/option><option   value='DataLocker H350'>DataLocker H350<\/option><option   value='Digittrade RS256 RFID'>Digittrade RS256 RFID<\/option><option   value='Digittrade HS256S'>Digittrade HS256S<\/option><option   value='Digittrade HS256 S3'>Digittrade HS256 S3<\/option><option   value='Samsung 850 Pro'>Samsung 850 Pro<\/option><option   value='Samsung 850 Evo'>Samsung 850 Evo<\/option><option   value='YubiKey 5 NFC'>YubiKey 5 NFC<\/option><option   value='YubiKey 5 Nano'>YubiKey 5 Nano<\/option><option   value='YubiKey 5C'>YubiKey 5C<\/option><option   value='YubiKey 5C Nano'>YubiKey 5C Nano<\/option><option   value='YubiKey 5Ci'>YubiKey 5Ci<\/option><option   value='YubiKey NEO'>YubiKey NEO<\/option><option   value='YubiKey 4'>YubiKey 4<\/option><option   value='YubiKey 4C'>YubiKey 4C<\/option><option   value='Moxa NPort 5110'>Moxa NPort 5110<\/option><option   value='MC55iw Modem'>MC55iw Modem<\/option><\/select><\/p><p class='  form_element form_element_half' id='element_avia_2_1'><label for=\"avia_2_1\">Produktseriennummer<\/label> <input name=\"avia_2_1\" class=\"text_input \" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_element_half' id='element_avia_3_1'><label for=\"avia_3_1\">Fehlermeldung<\/label> <input name=\"avia_3_1\" class=\"text_input \" type=\"text\" id=\"avia_3_1\" value=\"\" \/><\/p><p class='  form_element form_element_half' id='element_avia_4_1'><label for=\"avia_4_1\">Kaufdatum<\/label> <input name=\"avia_4_1\" class=\"text_input \" type=\"text\" id=\"avia_4_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_5_1'><label for=\"avia_5_1\" class=\"textare_label hidden textare_label_avia_5_1\">Fehlerbeschreibung <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label><textarea  name=\"avia_5_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_5_1\" ><\/textarea><\/p><p class='  first_form  form_element form_element_two_third' id='element_avia_6_1'><label for=\"avia_6_1\">Betriebssystem Ihes Computers \/ des betroffenen Ger\u00e4tes ausw\u00e4hlen<\/label><select  name=\"avia_6_1\" class=\"select \" id=\"avia_6_1\"><option   value='-- bitte ausw\u00e4hlen --'>-- bitte ausw\u00e4hlen --<\/option><option   value='Windows 7'>Windows 7<\/option><option   value='Windows 8'>Windows 8<\/option><option   value='Windows 8.1'>Windows 8.1<\/option><option   value='Windows 10'>Windows 10<\/option><option   value='Windows Server 2008 (R2)'>Windows Server 2008 (R2)<\/option><option   value='Windows Server 2012 (R2)'>Windows Server 2012 (R2)<\/option><option   value='Windows Server 2016'>Windows Server 2016<\/option><option   value='Windows Server 2019'>Windows Server 2019<\/option><option   value='macOS ab 10.13 (High Sierra)'>macOS ab 10.13 (High Sierra)<\/option><\/select><\/p><p class='  form_element form_element_third' id='element_avia_7_1'><label for=\"avia_7_1\">Anrede <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label><select  name=\"avia_7_1\" class=\"select is_empty\" id=\"avia_7_1\"><option   value='-- bitte ausw\u00e4hlen --'>-- bitte ausw\u00e4hlen --<\/option><option   value='Frau'>Frau<\/option><option   value='Herr'>Herr<\/option><\/select><\/p><p class='  first_form  form_element form_element_half' id='element_avia_8_1'><label for=\"avia_8_1\">Vorname <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label> <input name=\"avia_8_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_8_1\" value=\"\" \/><\/p><p class='  form_element form_element_half' id='element_avia_9_1'><label for=\"avia_9_1\">Name <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label> <input name=\"avia_9_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_9_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_element_half' id='element_avia_10_1'><label for=\"avia_10_1\">Telefonnummer <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label> <input name=\"avia_10_1\" class=\"text_input is_phone\" type=\"text\" id=\"avia_10_1\" value=\"\" \/><\/p><p class='  form_element form_element_half' id='element_avia_11_1'><label for=\"avia_11_1\">E-Mail <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label> <input name=\"avia_11_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_11_1\" value=\"\" \/><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_12_1\" class=\"hidden \" id=\"avia_12_1\" value=\"\" \/><\/p><p class='   form_element form_fullwidth' id='element_avia_13_1'><span class='value_verifier_label'>1 + 3 = ?<\/span><input name=\"avia_13_1_verifier\" type=\"hidden\" id=\"avia_13_1_verifier\" value=\"747774771\"\/><label for=\"avia_13_1\">Bitte l\u00f6se die Gleichung. Diese Ma\u00dfnahme dient der Abwehr von Spam <abbr class=\"required\" title=\"ben\u00f6tigt\">*<\/abbr><\/label><input name=\"avia_13_1\" class=\"text_input captcha\" type=\"text\" id=\"avia_13_1\" value=\"\"\/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Senden\" class=\"button\"  data-sending-label=\"Sende\"\/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div>\n<div  class='flex_column av-av_one_full-2a9015ff38129c418a3f2eafba3e9512 av_one_full  avia-builder-el-4  el_after_av_contact  avia-builder-el-last  first flex_column_div  '     ><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":4515,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-953","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/comments?post=953"}],"version-history":[{"count":38,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/953\/revisions"}],"predecessor-version":[{"id":483432,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/953\/revisions\/483432"}],"up":[{"embeddable":true,"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/pages\/4515"}],"wp:attachment":[{"href":"https:\/\/www.prosoft.de\/shop\/wp-json\/wp\/v2\/media?parent=953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}